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Technical Consultant (PaperSave)

Company Overview

WhiteOwl provides ERP and CRM consulting services, as well as cloud computing services, to growing businesses and non-profits. Our services include business process consulting, application (ERP, CRM, etc.) implementation, custom software, cloud and virtualization services, managed and virtual CIO services, and business continuity and security consulting.

WhiteOwl is also the developer and implementer of PaperSaveĀ®, a cloud-based document management, workflow, and transaction automation software product. In addition, we are resellers and partners for Microsoft, Intacct, and Blackbaud technologies.

Based in South Florida, we were founded in 1997, and have over 1,000 clients throughout the United States and internationally. WhiteOwl is the technology affiliate of MBAF, a top-40 CPA and consulting firm.

Position Summary

Our PaperSave professional services organization, a part of WhiteOwl and the MBAF accounting firm, delivers document management and workflow solutions to small and medium sized North American and international businesses and foundations. These solutions are delivered as stand-alone applications or are tightly integrated with some of the more prevalent ERP, financial systems, and CRM environments on the market.

We are seeking a highly motivated, recent college graduate to be a technical consultant in our professional services organization based in our corporate headquarters in Coral Gables, FL. We ask that you bring to our company your technical skills, enthusiasm, and a strong desire to learn. In return, we will provide you the opportunity to grow your technical skills and business knowledge helping clients make their operations more efficient and effective.

Responsibilities

The primary responsibility of the technical consultant is to design, develop, and test complex workflow configurations and customizations for both on premise and Cloud implementations.  In addition, the technical consultant will

  • Install the PaperSave product and application for on premise clients.
  • Design, develop, and test customizations using JavaScript and SQL
  • Documentation for
    • Completed configurations and customizations
    • Best practices to share with colleagues
  • Support
    • Triage and resolve configuration and customization defects
    • Triage and provide guidance on identified product defects
  • Participate in sales and project-related discussions with clients and colleagues
    • Customization approaches and estimates
    • Interactions with prospects and clients

Qualifications and Requirements

The technical consultant needs to bridge business requirements with technology to fulfill client requirements. The technical consultant will have

  • A bachelorā€™s degree (computer science, information management, etc.) from an accredited college or university
  • One to two years of experience working for a technology consulting firm or organization
  • Strong verbal and written communication skills including excellent English
  • Working knowledge of two of the following:
    • JavaScripting
    • SQL
    • Operating systems, data communications, and networking
    • Web development
  • Experience with Internet technologies and delivery models including cloud and SaaS
  • Knowledge of ERP and financial applications, e.g., Microsoft GP and SL, Blackbaud FE and RE, and/or Intacct is a plus

Benefits

At WhiteOwl you have the opportunity to be part of a startup environment while enjoying the benefits of a Best Place to work firm like MBAF. Our benefits include healthcare coverage, life insurance, long-term disability insurance, 401K plan, and paid transportation or parking (depending on the office).

This is a full-time position with minimal travel requirements.

 

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